Service

CBFI Global is an innovative and entrepreneurial high-tech company based in China and facing the world, integrating the R&D, design, manufacturing, sales and after-sales service of large-scale edible ice-making equipment, large-scale industrial ice-making equipment, high-end commercial ice-making machines, and complete ice-making systems. CBFI Global technology enterprise, it is a large-scale ice plant and cold storage engineering solution service provider with 20 years of industry experience.

In today’s digital age, the focus of marketing strategies has shifted towards online platforms. As one of the world's largest social media platforms, Facebook provides businesses with advertising opportunities to help them acquire customers and inquiries. This article will introduce how to help B2B companies achieve sales goals through Facebook advertising and methods to evaluate advertising effectiveness.

Today we will discuss how to operate and interact with fans through Facebook Pages (also known as "Facebook Fan Pages") to create a successful brand social platform. Facebook homepage is an important platform for companies to communicate and interact directly with fans. The content it publishes is designed to maintain brand image, improve the quality of fans and promote products, similar to the role of traditional online B2B website promotion.

As a business owner or salesperson, you probably receive inquiries from potential customers on a regular basis. However, do you know how to handle these inquiries correctly? In this article, we’ll explore the correct way to handle customer inquiries and help you ensure you get this critical step right. Come and get it with me!

In today's digital business environment, effective interaction with customers is crucial. In this article, we will introduce Rocdesk, which integrates Facebook Messenger, WhatsApp Web and website live chat messages, allowing you to integrate all messages and quickly assign service tasks. In addition, we will also introduce the application of intelligent robots to provide you with a more intelligent and efficient customer interaction experience.

Implementing new software can be a daunting task for businesses. From onboarding and training to integration with existing systems, it's crucial to have the right support and services in place to ensure a seamless transition and ongoing success. This blog explores the key reasons why RocDesk Services should be your go-to solution for empowering your business, ramping up quickly, and meeting your objectives with efficiency.

Businesses worldwide have come to recognize the importance of implementing a CRM system. However, many companies fail to fully explore and utilize the potential of their CRM tools. To ensure that you make the most of your CRM investment and improve productivity, here are eight valuable tips.

we'll discuss just how valuable having persuasion skills can be, how to become more persuasive, and what to avoid when persuading customers.

If you work with customers, you need these 22 customer service skills to help create a memorable customer experience.

There are various ways to understand how customers feel about your business, most of them coming down to delivering a simple survey.

Did you know nearly 70% of online shoppers abandoned their carts in 2021? Why would a customer spend hours looking through a store and adding products to their cart just to close the tab right at the last second?

It probably won't surprise you when we say that 2023 might prove challenging for most businesses.